Teachers of Quality Academy 6.0

September 2022 – April 2023 – Program Director: Dr. Mary Catherine Turner

Dr. Mary Catherine Turner

On September 15, 2022, the Teachers of Quality Academy (TQA) program welcomed their sixth cohort of 34 scholars from ECU Health Physicians, ECU Health, and Eastern Radiology. TQA is led by Dr. Mary Catherine Turner, Department of Pediatrics, and is jointly sponsored by ECU Health with Vice President of Community Hospitals Lou Reida serving as the executive sponsor for the program. Jenna Garris, Office of Medical Education, has served as the Administrative Director since 2015 and is responsible for program operation and administration.

The program, which began in 2014, is a professional development program designed to provide health professions clinicians and educators with the skills necessary to practice, model and teach the new competencies of Health Systems Science: patient safety, quality improvement, systems thinking, population health and team-based care.

Participants in TQA are competitively selected based on individual applications and their potential to become change agents in these competencies. TQA provides advanced training toward achieving a greater capacity to design and implement quality improvement activities and to apply these skills across the health system. Additional training in leadership of self, others, and leading change are included so participants can continue to advance the culture change needed to transform the delivery system.

The sixth iteration of the program is comprised of 12 half-day sessions alternating concepts of Health Systems Science and Leadership Development. The program also includes a new Wellness Thread woven into each learning session where participants engage in supplemental activities to further enhance the experience of life while at work. The concepts are taught in an authentic setting using an experiential design. By designing experiences that span the continuum of professional development in the context of clinical microsystems with other health care professionals, learning is augmented, and participants are better prepared to meet real-world challenges.

“TQA is a great example of ECU Health promoting the Quintuple aim for clinical leaders in the healthcare system.” Turner said. “This is truly an interdisciplinary cohort from across the healthcare system, our current scholars are building relationships with each other as they explore their own leadership style and implement QI projects in their clinical areas, with support from prior TQA graduates serving as small group coaches. Our TQA 6.0 scholars are well positioned to promote positive change as we move forward together as ECU Health!”

 

ParticipantsQuality Improvement Project
Weili Chang, Maja Herco & Meredith ChanasDecrease the number of patients born at <32 weeks receiving versed by 10% over 12 months.
Shadman Memarian & Edith ReyesImprove completed documentation of PEWS on patients on the pediatric unit by 20% in 6 months.
Kathryn Best & Lesley SmithComplete direct handoff between Anesthesia and PICU team in 75% of post operative patients.
Tiffany Mose, Jeri Hernandez & Kenneth RobertImprove ACO measure by increasing follow up appointment attendance
Zeel Shal & Raza SyedImprove delays in direct admits
Brenda Emory & Dustin GertschTo improve core measure sepsis compliance by 15% and decrease mortality index by .25 in ECU Beaufort by March 1, 2023.
Jud Copeland & Carla FarmerCU Peds will increase the number of referrals for mental health evaluations by 20% for children in foster care age 6 and up within 30 days of foster care placement.
Colby Dendy, Jamie Moore, & Gabriella BocciaBy August 2023, 40% of all ECU APHC patients calling for sick visit will be scheduled within 1 week.
Jim Jarlene Porquez & Amy White JonesBy March 2023, Goshen Beulaville Clinic will increase the number of patients 65 and older screened falls risk by 20%.
Vikram Bhinder & Natasha DrakeAim Statement: Increase Dysphagia Screening Compliance by 10% in NSICU
Simone MontoyaOn 1/30/2023, 20% of the ECU Brody SOM Class of 2025 medical students will report increased perceived readiness for imaging utilization in both testing and clinical contexts due to the supplementary instruction received during the M2 Pathology course.
Tilak Kalaria, Sohail Sarwar, & Kyanh HuynhOur aim is to decrease CLABSIs and CAUTIs by 15% within a quarter by implementing a standardized to template to be used during progression of care rounds that engages the care team to discuss and act on all external devices for each patient.
Amy Blumenthal, Jennifer Rook, & JC RoweReduce the number of established ob patients who call the clinic/triage nuse line during business hours with first tirmester bleeding who are then seen in the Emergency Department by 50% by introducing a standard template/process to be used by the triage RN in consultation with an attending provider if needed (exclude non established pts, pt that go directly to ED without calling triage line)
Andrea Whitfield & Jessica VealeBy introducing a standard treatment summary template, we aim to increase the percentage of patients seen in the Survivorship clinic with the care plan in the EHR to 75% (patients that are 5+ years cancer free). (exclude pts that had 3 no shows, discharged from clinic) **If doing monthly audits - you might fine tune this aim to increase the percentage of patients seen in survivorship clinc that have a care plan in the EHR at the time of the visit or within 4 weeks of their visit to 75%
Erin Atwood & Kaitlyn HamiltonImprove rates and documentation of counseling about the risks of alcohol use and rates of screening for alchohol use in patients with Type 1 and Type 2 DM as documented by the patient (pink sheet) and provider (in note) during office visits that occur at 16 and 18 years of age to 50% of all the patients.